FAQ

What to expect when working us

Our clients’ testimonials are our stamps of approval, check them out here.

Some other great reasons are:

Exceptional service levels: Our friendly and knowledgeable staff see ourselves as being your financial guardians and we view our relationship with you and your business as long term. We get to know you and your business well to provide you with personalised cutting edge advice to achieve your financial goals. After all, your success is our success.

One-stop shop: Our approach is team-based, offering a one-stop shop for all your financial needs. We employ a technically qualified team of professionals, who work together in creating a unique, and tailored solution for you. Our team has a background in accounting, banking, financial planning and other financial service institutions and in that, we provide personalised, unique and tailored solutions to our clients.

Peace of mind: Time is precious, so the last thing you want is to worry about your personal and business’ financial health. With Think Big Financial Group, you can be rest assured that your financial well-being is taken care of properly and in a timely manner.

Costs agreed upfront: Think Big Financial Group provides clients with fixed price accounting arrangements, this allows you to stick to your budget while having access to advice. You can contact us any time with questions or queries without being billed for every minute of our time.

We’re not tied to the big banks and product providers (approximately 60% of Australian Financial Planners are). This means you can count on strategic solutions that are right for you, because our goal is to be your ‘financial guardian’, not just sell our own products. This gives our financial planners the freedom to provide truly comprehensive advice, and if and when we recommend a product, we offer alternatives and comparisons.

We offer a free phone conversation any time to have a chat with us about whether we are the right financial advisors or accountants for you. Book a time to chat with us now.

Loans: We offer a complimentary review of your existing loans. Contact us for details.

We guarantee the quality of our work. In the event of any dispute, we have formal procedures to resolve any client concerns.

Yes, we are and very proud to be! Our director Michael Samu is a fellow CPA with more than 12 years’ experience in the business, tax and accounting industry.

As CPA’s we are required to have a minimum of 40 hours per year continuous professional development which equates to up-to-date advice that you can trust.

We offer free initial consultation so that you can get the right advice before you embark on this exciting journey of becoming your own boss.

During this initial meeting, we assess your personal circumstances and risks profiles of the business.

Together with you, we work out the best business structure(s) for you and the steps to take to hit the ground running.

We will also apply for ABN and TFN and establish the appropriate structures.

We provide a range of services to help individuals, families and businesses reach their potential and achieve their financial and lifestyle goals including:

We even have a network of professionals and advisors to provide ancillary services to help you master your money – we really are a one-stop-shop!

We have an office in Torquay, Victoria but service clients Australia-wide.

We work with primarily service-based companies and small businesses that are looking to streamline and scale with a sustainable profit margin.

We understand that some business owners may not be able to leave their business premises during working hours so we may provide a mobile service for businesses in the Torquay/Melbourne region, as well as phone and Zoom consultations.

For our services, all costs are agreed upfront and very dependent on your particular circumstance and goals.

Cash Flow Audit

The initial discovery call is free. Book online here.

The initial audit and report fees from $1100.

Implementation, further review, and any other agreed projects will be quoted to you following our review.

Financial Planning Fees

Initial Interview: The initial interview is generally complimentary (we will advise prior if otherwise).

Plan Preparation Fee: A fee may be charged to analyse your situation and prepare a formal recommendation. This fee, if charged will be discussed with you prior to the commencement of any work and will be detailed in the Statement of Advice.

The fee varies depending on the level of advice required or the number of areas of advice and is inclusive of GST i.e.,

1 area of advice: $1,100+
2-4 areas of advice: $1,100 – $4,400
5-7 areas of advice: $4,400 – $7,700
7+ areas of advice: $7,700+

Implementation Fee: On completion of the Statement of Advice we will advise you of the total costs to implement our advice and any disbursements that are required to be paid. All fees and charges will be fully detailed in the Statement of Advice you receive.

Ongoing Service Fee: An on-going review and advice fee may be payable. This is to help ensure your financial strategies and products remain appropriate to your needs. For managed funds including superannuation products, the maximum on-going fee rate that applies is 0.66% per annum of the amount invested. For example, if you had $100,000 invested the fee would be $660 (incl GST).

Additional Services: an hourly rate of $330 (incl GST) may be charged depending on the speciality of services.

View all of our licenses here.

Product providers may pay a commission for some financial products.

Commission payments may be either initial or ongoing. Initial commissions are generally a once-off payment made when a new business is placed or additional contributions are made to a financial product. Ongoing commissions are paid whilst you hold the product.

Where possible we may agree to refuse to receive these commissions, rebate these commissions to your account, or use the commissions to offset some or all of your agreed fee for service.

Should you cancel an insurance contract within the first two years the Advisor reserves the right to invoice you an amount equal to the amount clawed back by the product provider.

View Licenses

We have access to home and commercial loans offered by more than 35 banks and other leading lenders. This means we can find the right loan for you. In addition, we’ll help you complete all the paperwork and assist you in assembling the documentation required by the lenders.

We can advise you on other strategies which can help you to save a lot of money by accelerating the reduction of your debt.

Contact us to set up a time to talk with our in-house broker.

We prepare tax returns for individuals as well as businesses.

All tax returns are prepared by qualified accountants and checked before they are lodged.

You can be assured of our quality in the delivery of our services and your tax position is the best it can be without breaching taxation laws.

Speak with us today and make a time
to put plans in place for your tomorrow