The process is straightforward, but there’s one key thing to be aware of, we’ll just need to complete a few checks before we can get started on certain types of work.

Change is always easier when you know what to expect, so here’s a simple walkthrough of how the new AML process will look from your side.

When the Process Applies

The AML checks don’t apply to everything. They only come into play when you request a designated service from us.

This includes things like setting up a company or trust, restructuring an entity, assisting with a property transaction, or managing funds on your behalf.

If you’re using us for tax returns, BAS, bookkeeping, or general advice, nothing changes.

If You’re a New Client

If you’re engaging us for the first time after 1 July 2026 and need one of these services, here’s what you can expect.

Step 1: A simple onboarding form
You’ll receive a short form to complete with your details and some background about the engagement. It’s similar to what you’d complete when opening a bank account and is a standard requirement.

Step 2: Identity verification
We’ll ask you to provide photo ID, such as a driver’s licence or passport, along with your date of birth and address. This can often be done electronically or by sighting your documents.

Step 3: Understanding your structure
If you’re operating through a company, trust, or partnership, we’ll need to understand who owns and controls the entity.

Step 4: A few questions about the engagement
We may ask about the purpose of the structure or transaction. This helps us meet our obligations and ensure everything is set up correctly.

In some situations, we may also ask about the source of funds or other standard compliance questions. This is a normal part of the process and applies to everyone.

If You’re an Existing Client

If you’re already working with us before 1 July 2026, you won’t need to do anything straight away.

The process will apply only when you request a new service that falls under AML requirements. For example, if you’ve previously used us for tax or bookkeeping and then need help setting up a trust or completing a transaction.

At that point, we’ll guide you through what’s needed.

In many cases, we may already have some of your key documents on file. Where possible, we’ll use what we have and only ask for anything that’s missing or needs updating.

What Ongoing Checks Look Like

Once everything is set up, there may be occasional check-ins to confirm your details are still up to date or to understand any new transactions.

If your situation changes, for example, if you expand overseas or enter a new area of business, we may need to ask a few additional questions.

These are standard requirements and are designed to keep everything compliant and running smoothly.

We’ll Make This Easy for You

We know this may feel like an extra step, but our focus is on making it as simple and straightforward as possible.

When the time comes, we’ll explain exactly what’s needed, provide a clear checklist, and guide you through each step.

In many cases, we may already have what we need on file, so the process can be quicker than expected.

If you ever have questions or want to talk it through, we’re always here to help.